On December 1st, Citibanamex was officially welcomed to Pentafon, marking the beginning of its partnership as a Contact Center service provider.
Citibanamex is one of Mexico’s most important banks, with 135 years of supporting and driving the country’s economic growth and development. Among its solutions is its Afore service, a financial product designed to give clients full control over their pension, enable voluntary savings, and offer competitive returns for retirement.
With 40 workstations, Citibanamex chose Pentafon for its technological differentiator.