News & Updates

Last June, Pentafon successfully recertified all its centers under the international standard ISO 18295:2017, which is ...

On March 24, Pentafon was recognized as the leading contact center in the country for having the “Best Talent ...

In the first half of 2025, Pentafon successfully completed its recertification process for ISO 9001:2015 and ISO ...

Last June, Pentafon successfully recertified all its centers under the ISO 9001 standard. ISO 9001 is an international ...

On Monday, April 7, Pentafon participated in Voces que Inspiran, a forum organized by BBVA that brought together women ...

This August, Pentafon obtained recertification at the highest level of PCI-DSS. Level 1 of PCI-DSS applies to ...

On February 23, Pentafon received the highest level of the Comprehensive Business Certification (CIE) from Grupo ...

With the mission of enhancing the capabilities of public and private organizations in customer interaction, the IMT ...

As a result of the ongoing pandemic, many organizations were forced to halt operations, while others in essential ...

In Mexico, Contact Centers face an annual employee turnover rate exceeding 90%, impacting productivity and driving up ...