Services that Transform Fintech Customer Experience 

Speed and scalability are critical for Fintech. Pentafon integrates AI and automation to provide digital support, streamline processes, and activate campaigns—ensuring a secure and frictionless experience for digital users.

Customer Service

Deliver exceptional support with AI-powered, omnichannel solutions.

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    Conversational bots for 24/7 assistance

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    Personalized experiences to boost satisfaction and loyalty

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    AI-driven automation to speed up resolutions

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Digital Sales

Boost conversions with predictive analytics and automation.

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    Omnichannel engagement to accelerate acquisition

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    Automated workflows to reduce drop-offs

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Technical Support

Ensure reliability and security with nearshore tech support solutions.

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    Real-time dashboards for proactive issue resolution

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    Predictive maintenance powered by AI

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    Compliance-focused processes for regulated environments

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Generative AI for Nearshore CX: Agent Assistance, Operational Dashboards & Predictive Automation

How we do it? Operations that Scale. Measurable Results

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Operational Architecture

Omnichannel workflows, routing rule, catalogs and knowledge base.

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Technology

Generative AI, conversational bots, real-time dashboards and predictive automation.

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Governance

Operational and emotional QA, weekly audits, continuous improvement and compliance assurance.

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Deployment

Delivers a personalized experience and improves customer retention.

Contact Us

1 833-654-6287 / +52 55-43-360005