Pentafon ranks just behind Accenture and Deloitte in workplace ranking

Great Place To Work® not only recognized Pentafon as the best contact center to work for in Mexico, but also ranked it as the third-best company in its 2022 Multisector Ranking.
First place was awarded to consulting firm Accenture, and second place to Deloitte.

Great Place To Work® Mexico, the global authority on high-trust, high-performance workplace cultures, announced the ranking on September 28, based on workplace climate assessments through employee perceptions across the five dimensions of the GPTW™ model: Credibility, Respect, Fairness, Pride, and Camaraderie. Pentafon was rated as a leader in its sector.

“The workforce operating within the 13 most important economic sectors in the country is the foundation of Mexico’s development and growth. The organizations recognized are committed to improving the quality of life of their employees, creating cultures that maximize their potential and establish innovative standards that set a positive trend for our society. Recognizing the best organizations by sector encourages more companies to value the quality of their workplace cultures and appreciate the direct relationship between culture and business results,”
— commented Alma Rosa García Puig, CEO of Great Place to Work® Mexico.

This award recognizes Pentafon as a world-class company and certifies the satisfaction of its employees, which translates into customer satisfaction—and the satisfaction of its clients’ customers—through customer service, collections, and sales delivered via omnichannel contact center strategies.

Pentafon is a contact center that applies technology to enhance the experience of both its employees and customers. For 17 years, it has focused on improving management processes, offering unique differentiators to clients, staying at the forefront of technology and innovation, and maintaining top certifications to deliver tailored results to the corporate market.

GPTW® is the global authority that, with a methodology proven over more than 40 years, evaluates organizational culture and measures employee trust in leadership, pride in working for the organization, and positive relationships among colleagues—benchmarking against the best companies in the world.